Tours
Refunds
Our Change of Mind ‘No Questions Asked’ Refund Guarantee and Date Change policy does not apply to Tours. All deposits, service fees and payments are non-refundable.
Where Moyatoh may allow a cancellation of Tours for credit due to exceptional circumstances (and at its sole discretion) and where a cancellation/credit is not otherwise permitted, a service fee of $250 per person will apply.
For Trusted Partner operated tours, additional fees may apply.
Flights or Cruises purchased through Moyatoh, including those purchased as part of packages, are subject to the refund policies of the respective flight or cruise operator.
Date Changes
Date changes may be permitted for a fee, as outlined in the offer’s Fine Print. Date changes are not permitted after your final payment date.
Moyatoh or our Trusted Tour Partner will advise if the change is confirmed via email and provide an invoice for the following, subject to fees from third party suppliers, air and rail travel and hotels (cabins on cruises).
Name Changes or Corrections
Name changes may be permitted at a fee. Please contact Moyatoh or our Trusted Partner for more information.